• EXPERIENCE: Two years of professional, administrative related experience. Should have general knowledge of court processes and procedures.
• EDUCATION: Bachelor degree in public or business administration, criminal justice, psychology, sociology or a closely related social science field.
• SUBSTITUTIONS: Additional relevant experience may substitute for the recommended educational level on a year-for-year basis. Additional relevant education may substitute for the recommended experience on a year for-year basis.

• Conducts case intake processing for new referrals by reviewing documentation and gathering case information from various sources. Enters intake and referral data into electronic case management systems including JEDI and JIS.
• Ensures accurate documentation and tracking of case referrals and eligibility for program participation.
• Supports case management functions during court proceedings by providing virtual court access, coordinating Zoom hearings, admitting participants, and managing breakout rooms.
• Assist case managers and court staff with coordination of case related documentation and court communications.
• Prepares and maintains case related documentation including memorandums, dependency case records, and electronic case files. Uploads and maintains court orders and case documentation within case management systems to ensure accurate case tracking.
• Reviews and compiles information for judges on pertinent issues; continues to update written policies and case procedures; and provides case status reports to judges either at hearings or through periodic reports.
• Identifies events and trends negatively impacting upon the timely progress of cases; provides reports to the court and court administration.
• Collects and compiles program data for statistical reports related to program activity, case intake volume, and case outcomes. Assists with maintain program performance data used for reporting and evaluation.
• Performs clerical support tasks, such as preparing orders, documents, files, forms and correspondence; creates and maintains record systems for efficient case management; orders/replenishes office supplies, ensures waiting area has supplies and updated brochures, pamphlets, and other related literature; provides office coverage.

• Ability to conduct interviews and evidence-based risk assessments.
• Knowledge and experience working with community agencies and providing referrals.
• Skilled at providing case management services.
• Ability to work well under pressure; conform to shifting priorities, demands and timelines.
• Ability to deal tactfully with the public.
• Ability to use discretion with confidential information.
• Ability to use a personal computer and Microsoft Office software.
• Proficiency with Microsoft Office, Excel, and Zoom.
• Ability to conduct research and compose technical reports.
• Must be adept at public speaking and have the ability to communicate clearly, concisely and logically.
• Incumbent must be professional in all regards.

Paid time off and holidays, comprehensive health insurance and life insurance with accidental death and dismemberment benefits, supplemental dental, vision, life, disability and hospitalization insurance, promotional opportunities, tuition-free college courses, participation in the Florida Retirement System (FRS), and 457 Tax Deferred Retirement Plan. Parking subsidy may apply.

• 15 and 30 minute hearings are to be set by attorneys through JAWS. Pro Se litigants may email the JA for hearing availability. Anyone requesting a hearing of longer than 30 minutes must contact the JA for availability. gencivdivh@fljud13.org 
• UMC hearings are scheduled by attorneys via JAWS. This is a multi-case docket for uncontested matters that can be heard under 10 minutes total per case, including time for each side, for the Judge to review documents, memoranda and rule etc. Please do not schedule Motions to Dismiss, contempt matters or testimonial matters on the UMC docket, they will be cancelled. Motions to Dismiss, contempt matters and testimonial matters shall be scheduled appropriately for the time needed to successfully hear all parties, whether that may be 15 or 30 minute hearings scheduled through JAWS or if more than 30 minutes is needed by emailing the request to the JA. 
• In all notices of hearing, please put the date filed and docket number of the matter being called up for hearing. Cross-Noticing: Matters may be Cross-noticed for hearing times only if both parties agree to both matters being heard at the same hearing time, and that there is sufficient time for the Court to consider multiple matters at one hearing.

• Bachelor’s degree in Criminal Justice, Public Administration, Sociology, etc.

• Monitor, annotate and index the multi-media court record of all digitally recorded court proceedings, hearings and trials for the purpose of producing verbatim non-appellate and appellate transcripts by the digital trnscription service provider.
• Perform tests of digital court recording equipment located within the courtroom to ensure the equipment works properly prior to the start of all court proceedings; advise supervisor and helpdesk of improperly functioning equipment.
• Monitor audio quality and clarity and audio recordings of court proceedings, hearings and trials whether one-toone, remotely or centralized. Annotate the court record.
• Provide playback of portions of the audio record while on and off the record.
• Process approved CD audio record requests from public/private attorneys and the public of specified court proceedings in a professional manner.

• Excellent organizational skills required. Knowledge of legal terminology used in a court of law. Ability to plan, organize and coordinate work. Ability to communicate effectively, orally and in writing. Ability to establish and maintain effective working relationships. Ability to operate and troubleshoot the digital court reporting system utilized by the 13th circuit, including the emergency back-up system and system(s) which interface with other electronic courtroom systems. Incumbent must be professional in all regards.