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FAQs

What is monitored exchange?

Monitored Exchanges are ordered by the court and generally occur on Friday evening and Sunday evening. The parties have staggered times for arrival and departure for the safety of all and to limit communication between the parents in front of the children.

Where is the monitored exchange service conducted?

Monitored exchanges take place at the Children’s Justice Center, located at 700 E. Twiggs Street, Suite 102 Tampa, Florida 33602. The Children’s Justice Center is a child-friendly, safe environment.

When can I begin to see my child(ren)?

The CJC’s Supervised Visitation Program sets up monitored exchanges as ordered by the court and can begin once a court order and intakes are received and are completed. Depending on the specifics of the order, and the availability of CJC staff, the parties generally exchange on Friday and return to CJC for the monitored exchange on Sunday.

Will I have to see the other parent?

No.

Is there a cost for monitored exchange services?

There is a onetime $20.00 intake fee.

What safety precautions are in place?

The party’s arrival and departure times are staggered so the parties do not see each other and Hillsborough County Sherriff's Office monitors the party who has the children during arrival and departure.

How do I get into the program?

CJC accepts cases by court order only.

How often can we exchange our child(ren)?

Generally the parties exchange weekly, bi-weekly or monthly on Friday and Sunday.

Can I do an exchange during the week?

Yes.

Is the program ever closed?

The program follows the Administrative Office of the Courts closure schedule and Sundays following a holiday. See CJC closure schedule on this web site.

Is a report created by the CJC staff? If so may I obtain copies of the report?

Generally there is a report generated for the court and copied to the parties every 6 months, or as requested prior to a court hearing.

Will there always be a staff member present?

Yes.

Can I keep my child overnight?

The parties are to follow the court order; if overnight visitations are ordered than the child is expected to stay overnight.

How long do we exchange this way?

The parties may exchange at CJC as directed by the court or generally up to 24 months.

What do I do if I need to reschedule a monitored exchange?

The party requesting to re-schedule the appointment time for the exchange must call the CJC to work out a new day / time for re-scheduling. The CJC will contact the other party to give notice of the need to reschedule and attempt to facilitate another agreeable time between the parties. If the parties cannot agree, the exchange is cancelled and the schedule reverts to the original next regular exchange time and date.

Supervised Visitation FAQ's

Who needs the supervised visitation?

  • Children denied access to one of their parents.
  • Parents denied access to their children.
  • Parents who fear for the safety of their children in the presence of the other parent.
  • Attorneys seeking a mediated, safe method of visitation for clients.
  • The Court which needs to enforce statutes mandating children's continued relationship with both parents, while ensuring safety and well-being of the children.

How does supervised visitation work?

  • Referrals are to be direct order of the court only.
  • Parties should inform the Children's Justice Center immediately upon receipt of the court order.
  • Children's Justice Center staff will coordinate schedule of visitation with parties, as well as availability of CJC schedule.
  • The visiting party arrives 15 minutes prior to the scheduled visit.
  • The custodial party or designee arrives with the child promptly at the scheduled time.
  • The child is escorted in the visitation room by a staff member.
  • A staff member monitors the visit via closed circuit television; in addition, the visitation is videotaped.
  • A staff member escorts the child to the custodial parent at the end of the visit.
  • The visiting party remains 15 minutes and is escorted out of the room.
  • A staff member will be available to present observations of the visitation and cooperation of the parties to the court.

What is my responsibility as custodian of my child?

  • Contact the Children's Justice Center for instructions regarding orientation and parking arrangements.
  • Review the Family Visitation Agreement.
  • Arrive promptly at the Children's Justice Center for the scheduled visit and be present at the end of the visit.

What is my responsibility as the parent who visits?

  • Contact the Children's Justice Center for instructions regarding orientation and parking arrangements.
  • Review the Family Visitation Agreement.
  • Arrive 15 minutes prior to the scheduled visit and remain 15 minutes after the visit.

How long does supervised visitation last?

Based on child development principles, the length of each visit is one hour. To accommodate as many families as possible, no more than two visits are scheduled each week.

The court may specify a future court date to determine if supervised visits should continue. At any time, one of the parties may motion the court to reconsider supervised visitation.